eir Vision Go is a streaming service that gives you access to up to 50 TV channels live on up to 2 registered devices (e.g. Smartphone and tablet) at no extra cost provided you're an eir Vision customer. You can watch live TV on both registered devices at the same time.
The number of channels available on eir Vision Go depends on your eir Vision subscription. Not all channels will be available due to content restrictions by providers. The full channel list available for eir Vision Go can be found here.
Currently eir Vision Go can be used on iPhones & iPads, Android Smartphones & Tablets and on Windows and Mac computers.
If you're using a smartphone or tablet, you will also need to download the eir Vision Go app. You can do so by clicking here or via the Apple App Store or the Google Play Store.*
eir Vision Go uses the same login details as My eir. If you haven't registered on My eir yet you can do so here. Please note that you'll need your eir phone and account numbers to register which you will find at the top of your bill.
Once registered enter your My eir login details in the eir Vision Go App.
Some channels such as TG4, Cula 4, History Channel, Lifetime, C1 and At The Races can only be watched at home while connected to your eir Fibre. In addition to this, some programmes are not available on eir Vision Go due to content restrctions by service providers. These will be greyed out in the programme guide.
eir Vision Go uses your My eir details to login. If you have forgotten your My eir password and need to reset it you can use the Forgotten password option, or if you already know your password and simply wish to change it you can login to My eir and select the change password option.
Please contact our Technical Support department on 1890 260 260 and they will suspend your eir Vision Go account on your request.
Please note that if you suspend your account you won't be able to watch TV on any of your registered devices.
If your eir Vision Go account was suspended at your request and you would like to reactivate it, please contact our Technical Support Department on 1890 260 260.
eir Vision Go and eir Sport run on Microsoft Silverlight which does not support Google Chrome, Firefox (v52 and above) or Microsoft Edge. To access eir Vision Go or eir Sport, we recommend using Internet Explorer 11 or Safari for Mac.
If there is a blank area displayed where the player should be, it is likely that Microsoft Silverlight has not been installed. You should be offered the option to install it or you can download it here - Download Microsoft Silverlight
Please note that eir Vision Go is not supported on Google Chrome or Microsoft Edge browsers.