Problem Solving

What do I do if my phone / broadband device is broken?

How do I replace my SIM?

My phone's lost / stolen - what do I do?

How do I return my phone?

There are charges on my bill for text messages from 5 digit numbers?

How do I check my internet settings?

I'm having difficulty accessing email what can I do?

I'm having problems sending texts?

I'm having problems receiving texts?

I'm having problems making calls?

I'm having problems receiving calls?

How do I call eir care from an alternative phone?

My phone is locked - how do I get my PUK code?

Disposing of your phone and WEEE (Waste Electrical Electronic Equipment)

Why canít I get service on my phone?

Why can't I make an international call?