In accordance with Data Protection legislation, consumers have a right to opt out of receiving unsolicited/telemarketing calls from third parties.

If you are an eir customer you can opt-out of unsolicited calls by contacting us on 1901, selecting service enquiry and then choose other request - please remember to have your account number ready. We will pass your preference to the National Directory Database (NDD), which is the central register for this information.

All telemarketing firms or companies conducting telemarketing campaigns are now legally obliged to consult the National Directory Database (NDD) opt-out list before they commence a campaign, to make sure they do not call anyone who has opted out of third party contact. Within 28 days of opting out, no direct marketing/cold calling from third parties should occur.

The default position regarding ex-directory customers is that they are automatically opted out of unsolicited calling or cold calling.