Click Before You Dig is a service provided to facilitate customers who require information on the existing eir infrastructure prior to any works taking place in any given area.
When should you contact us?
You should use eir's Click Before You Dig service prior to the commencement of any excavations or site works. Drawings of the existing eir plant network will be sent to you to help avoid unnecessary damage to eir plant, underground cables and subsequent customer outages.
How do I use the service?
Click on the "Click before you dig" image below and follow the directions, once you are set up as a registered user you can request eir plant drawings. PDF drawings are returned instantly.
NB: The Click Before You Dig site will only work on browsers Internet Explorer 8 & 11 as well as Firefox.
Please note: the information contained in these drawings is confidential and should not be disclosed to any third party without the express written consent of eir Limited. The drawings provided are not to be photocopied or reproduced in any way. This service will only work on an Internet Explorer browser.
Legal Disclaimer: The information given is compiled from records and is believed to be correct. There may however be departures from the course (s) and depth (s) shown or indicated. There may also be items of eir plant of which no record is held. The Click Before You Dig service is an information service only and is designed to assist those undertaking underground excavations to do so in a safe manner and in a manner which avoids unnecessary damage to eir underground cables.
It should be noted, however, that the primary onus to locate eir cables rests with the person or undertaker who carries out the excavation, using means including but not limited to the digging of trial holes at regular intervals to ascertain the actual depth of the eir cables or by use of electronic cable detection equipment for example a "CAT and Genny". The information is therefore given without prejudice to the legal rights of eir Limited to compensation should eir plant be damaged.
Whilst every effort has been made to ensure the accuracy of the information and material provided, eir assumes no responsibility for, gives no guarantees, undertakings or warranties concerning the accuracy, completeness or up to date nature of the information provided and does not accept any liability whatsoever arising from any errors or omissions.